Frequently Asked Questions

Find answers about TTM Dispatch, our services, and what to expect before getting started.

General Questions

TTM Dispatch provides dispatch and operational support for owner-operators, small trucking fleets, and transportation teams. We focus on clear communication, organized coordination, and support built around your operation.

TTM Dispatch is based in Pembroke Pines, Florida. We discuss service needs with trucking businesses operating across the United States.

TTM Dispatch is based in Pembroke Pines, Florida. We discuss service needs with trucking businesses operating across the United States.

Yes, you can discuss multiple services with our team. We’ll explain the scope, availability, and applicable terms for each service before you proceed

Truck Dispatch

Depending on your agreement, support may include load search, rate negotiation, broker communication, carrier packets, shipment documents, lane planning, and routine shipment coordination.

Our core equipment types are dry van, reefer, and power only. Share your equipment specifications and operating preferences so we can confirm whether our support fits your needs

For dispatch-only services, you need your own eligible operating authority. Leasing on with a partner carrier is a separate arrangement with its own approval process and written terms.

We can review your setup and discuss available options. Some brokers have authority-age, insurance, or other onboarding requirements that may limit the freight available to a new carrier.

No. For dispatch-only services, you review the available rate, route, schedule, and shipment requirements before approving a load.

Yes. Share your preferred states, routes, availability, and home-time needs. These preferences guide the search, although suitable freight depends on current market availability.

We communicate with brokers and negotiate where possible. You review the available rate and shipment terms before deciding whether to accept the load.

We consider delivery locations, potential reload opportunities, and repositioning miles when discussing available loads. Backhauls and reduced empty miles cannot be guaranteed.

No. Load availability and earnings depend on market conditions, equipment, location, operating costs, available hours, and broker requirements.

Pricing and Getting Started

Pricing depends on your equipment, service scope, and support requirements. We explain the applicable fees, how they are calculated, and what is included before you proceed.

Additional services may carry separate charges. Your agreement should identify the included support and any additional fees before work begins.

 

Share your contact details, equipment type, truck count, authority status, location, and preferred lanes. We’ll discuss your needs, explain the service terms, and outline the next steps.

The documents required depend on the service and your operation. We’ll provide a checklist covering the relevant carrier, insurance, equipment, and agreement information before onboarding.

The start date depends on document readiness, eligibility checks, agreement completion, and team availability. We’ll confirm the expected timeline after reviewing your setup.

Pause, cancellation, and notice requirements depend on your agreement. Review these terms before signing and contact our team to discuss any planned changes.

MC Lease & Carrier Package

This service covers available opportunities to lease your truck on with a partner carrier. Eligibility, operating arrangements, and package details depend on the carrier and its written agreement.

Ask about fees, deductions, insurance responsibilities, settlement timing, equipment requirements, operating restrictions, and termination terms. Understand the full written arrangement before proceeding.

No. Dispatch-only support is intended for carriers operating under their own eligible authority. A lease-on arrangement involves operating with a partner carrier under a separate agreement.

No. Approval depends on the partner carrier’s requirements, your equipment, driver qualifications, documentation, and current availability.

Driver Hiring

Contact us with your driving experience, license details, equipment familiarity, preferred routes, and home-time expectations. We’ll discuss opportunities that may fit your profile.

Requirements vary by carrier and position. The hiring carrier confirms the applicable license, experience, driving-record, and other screening requirements.

The hiring carrier determines compensation, routes, schedules, benefits, and employment or contractor terms. These details should be clear before you accept a position.

Freight Factoring

TTM Dispatch provides factoring information and possible introductions to independent providers. The factoring provider evaluates applications and determines approval, fees, and funding terms.

No. Approval and funding timing depend on the provider, application review, invoice verification, required documents, and applicable processing deadlines.

Tell us about your current factoring arrangement during onboarding so we can discuss document coordination and any relevant requirements.

After-Hours Support

Depending on your agreement, support may include driver check-ins, broker updates, shipment issue coordination, document handling, and shift handoffs during agreed coverage hours.

Overnight and weekend coverage depends on confirmed availability and your service agreement. Share the days, hours, time zone, and responsibilities you need covered.

It is included only when specified in your agreement. We’ll clarify coverage hours, responsibilities, escalation procedures, and any separate charges before service begins.

During agreed coverage hours, we help communicate the issue and follow the established escalation process. Decisions requiring carrier, broker, or facility approval remain with the responsible party.

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